📊Customer Success
NPS Survey BlastSlack Message Template
NPS surveys sent by email get buried or bounced through spam filters, especially for customers who live in Slack all day. This template broadcasts an 0–10 scale directly into every customer channel at once, and responses land in Threadly's analytics as they come in — no external survey tool, no separate link to click.
Message preview
Quick question, {{company_name}} team 🙏
On a scale of 0–10, how likely are you to recommend us?
0 1 2 3 4 5 6 7 8 9 10
Merge fields to fill in
{{company_name}}What this template uses
NPS form (0–10)Broadcast to all channelsResponse analytics
How to send this template
- 1. Copy the message — use the copy button above, free, no account needed.
- 2. Fill in the merge fields — replace each {{placeholder}} with your own details, or let Threadly auto-fill them per segment from your CRM data.
- 3. Send it yourself, or automate it with Threadly — connect Slack to send this as a live broadcast with working buttons, forms, and CRM-powered segments — each with its own merge field values — instead of a static message.