Customer follow-ups that only happen if someone remembers?
Renewals and welcomes go out from your HubSpot or Attio data, straight into each customer’s Slack channel. You see who responds.
Renewal invites, 90 days out
Choose accounts renewing in the next 90 days using HubSpot or Attio. Send a review invite to their Slack channels with a button to book a time.
See how CRM targeting worksNorthwind Customer SuccessAPP
Your renewal is coming up
Let’s review this year and plan the next one. Pick a time that works.
Renewals in next 90 daysDynamic
Renewal date within 90 days (Attio)
- customer-acmeDelivered
- customer-globexDelivered
- customer-initechDelivered
+ 14 more channels
A welcome the day the deal closes
Trigger an onboarding message from a HubSpot workflow. Include a kickoff booking button or a Threadly form to collect goals before the call.
See message automations
Know which accounts need a nudge
Check clicks, replies and form responses for each customer channel. Give account owners a clear place to start their next check-in.
Start with one recurring task
- Automation
New customer welcomes
Send the kickoff message when a deal closes.
- Booking
Renewal reviews
Invite accounts due for renewal to book a review.
- Broadcast
Plan-specific updates
Share a new feature with customers on the relevant plan.
Frequently asked questions
What does Threadly do for RevOps teams?
Threadly is an app for Slack that sends customer follow-ups from HubSpot or Attio data, such as renewal invites and deal-closed welcomes, into each customer’s Slack channel, and tracks who responds.
Does this work in customer Slack Connect channels?
Yes. Threadly sends to shared customer channels from your Slack workspace.
Which CRMs can I use?
Use HubSpot or Attio fields to select accounts. HubSpot workflows can also trigger messages.
Do I need to work in a separate web app?
No. You can create and send messages from Threadly in Slack. The web workspace is optional.
Automate your next customer follow-up
Add Threadly to Slack and start with a welcome or renewal message. Free to start.